- Click the green mobile phone icon to open the builder
- In SMS settings, select Two Way message
- Buy a new number and set as Caller ID
- Create branching (keywords) within the SMS module by clicking the branching icon. You choose your own keywords which then trigger the next SMS.
- If you want to reply to all SMS, set up a catchall by clicking on catch all.
- Connect a new SMS module to that keyword's outbound branch.
CHECK LIST before SENDING
1. CALLER ID activated with a mobile number present
2. TWO WAY selected as the message type
3. click CHECK FOR ERRORS