Getting Started

• What is Upwire SMS?
• How to set up an SMS flow
• The Sandpit explained (SMS)
• The Canvas explained (SMS)

Features

• Linking SMS and Voice templates
• Survey Mode
• URL Shortening Service
• SMS Reporting

FAQs

• How do I create a new outbound SMS flow?
• How do I create a new inbound SMS workflow?
• How do I create a one-way SMS campaign?
• How do I create a two-way SMS campaign?
• How do I launch my SMS flow?

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Troubleshooting

• My SMS messages aren't being delivered

SMS APIs

• Upwire API
• Web Service Callback for Upwire Number

Getting Started

• What is Upwire Voice?
• How to set up a Voice flow
• The Sandpit explained (Voice)
• The Canvas explained (Voice)

Features

• Voice Biometrics
• Multilingual Text-to-Speech
• Call Recording
• Chat Bot Integration (Dialogflow API v 1)
• Time of Day Routing

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FAQs

• How do I create a new outbound voice workflow?
• How do I create a new inbound voice workflow?
• How do I use the voice modules?
• How do I change the voice of the text-to-speech engine?
• How do I access the Text to Speech editor?

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FAQs

• How do I create a new outbound Email workflow?
• How do I launch my Email workflow?
• How much does it cost to send an email?
• How do I view the reporting for an Email job I have just run?
• How do I set up automated email reporting for my Email campaigns?

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